Privacy policy

Effective Date: 3/2/2025

At The Epic Universe Inc., we respect your privacy. This policy explains how we collect, use, and protect your information when you use our website.

What We Collect:

• Name, email, phone number, shipping and billing addresses.
• Payment info (processed securely through Shopify Payments).
• Order history and browsing data (IP address, device info).

Why We Collect It:

• To process and ship your orders.
• To send updates and handle customer support.
• To send marketing emails and texts (only if you opt in).
• To protect against fraud and keep our site secure.

Who We Share It With:

• Shopify (our online store platform).
• Payment processors (via Shopify Payments).
• Shipping companies (USPS, DHL Express, UPS, FedEx).
• Marketing platforms (only if you’ve opted in).

Cookies & Tracking:

Shopify uses cookies and similar tools to:

• Keep your cart active.
• Improve your experience.
• Analyze site traffic.

You can control cookies through your browser settings.

Your Rights:

You can request to see, change, or delete your data. You can also opt out of marketing anytime. Contact us at eelya@theepicuniverseinc.com.

Data Protection:

We use SSL encryption and secure systems, but no online method is 100% guaranteed. Protect your login info.

Updates:

We may update this policy. Changes go into effect when posted.

Contact:

eelya@theepicuniverseinc.com