Shipping policy

Effective Date: 3/2/2025

Where We Ship:

• We currently ship within the United States.
• International shipping will be available in the future.

Carriers We Use:

• USPS
• DHL Express
• UPS
• FedEx

Processing Times:

Orders are processed within 1-3 business days. You'll receive tracking information when your order ships.

Shipping Costs:

Shipping rates are calculated at checkout based on Shopify’s standard rates.

Delivery Times:

Shipping times vary based on the carrier and your location.

Lost or Damaged Packages:

We are not responsible for lost or stolen packages after they leave our facility. If your order arrives damaged, contact us at eelya@theepicuniverseinc.com.

Contact:

For any shipping questions, reach out to eelya@theepicuniverseinc.com.